Insight-X is committed to protecting your privacy and ensuring the responsible use of your data. This policy outlines how we collect, store, and process your information when you use our platform or interact with our services.
Name, email address, and phone number when you contact us or book a consultation.
Demographic details and preferences to personalize your experience.
Browsing data, including cookies, to improve our website's performance.
1. Information We Collect
We collect the following types of information:
Account Information: Name, email address, company name, and user credentials.
Usage Data: Pages visited, session duration, features used, and actions taken.
Connected Data Sources: Information pulled from integrated platforms (e.g., Excel, Google Sheets, CRM, or analytics tools).
Technical Information: IP address, browser type, device identifiers, and system logs.
We do not collect personal financial information unless it’s part of your integrated business data (e.g., QuickBooks or Stripe connections).
2. How We Use Your Information
We use your data to:
Provide and improve the functionality of the insight-X platform
Customize your dashboard experience and generate tailored insights
Troubleshoot issues and provide customer support
Send platform updates, announcements, and billing notices
Maintain platform security and prevent misuse
We never sell your data to third parties.
3. Data Sharing & Third-Party Tools
We may share limited data with trusted third-party services for:
Cloud hosting and infrastructure
AI model training and analytics (non-identifiable and anonymized)
Payment processing
Customer support or feedback collection
All third-party providers are vetted and required to meet strict privacy and security standards.
4. Data Storage & Security
Your data is stored on secure, encrypted servers. We implement safeguards such as:
TLS/SSL encryption for data in transit
AES-256 encryption for data at rest
Role-based access controls and audit logs
Regular backups and vulnerability assessments
5. Your Rights & Choices
You have the right to:
Access or update your personal data
Request deletion of your account or stored data
Disconnect integrated tools at any time
Opt out of non-essential emails or communications
To request access or changes, contact support@insight-x.ai
6. Data Retention
We retain user data only as long as necessary for service delivery, legal compliance, or until your account is deleted. Connected data sources can be disconnected at any time.
7. Compliance
insight-X complies with major privacy regulations including:
GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
Users from specific regions may have additional rights under local law.
8. Cookies & Tracking
We use cookies and similar technologies to:
Maintain secure sessions
Measure platform usage and improve performance
Customize your experience
You may control or disable cookies via your browser settings.